Day 173: Grand Opening

Today marks the end of a culmination of events.  We open my wife’s studio/workshop tonight in a Grand Opening.  Much of the last 6 weeks has been taken up with the hard work that has gone into it, particularly the last week.

I’ve actually missed two days of working out this week, making them the first time all year that I have failed in getting in at least some pushups/pullups/etc…  😦  I’m not real happy about that, but given the late nights and complete exhaustion I’ve had upon coming home, I have to accept it.

Today is the end of all of that.  I’ve already told her that I am “so ready for this to be over with”.  However, her hard work will pay off for her, and she has done a fantastic job.  I’ll post pictures tomorrow of the gala tonight.

In the meantime, in honor of her meticulous attention to detail, here are a few quick thoughts from Steve Jobs.

“When you’re a carpenter making a beautiful chest of drawers, you’re not going to use a piece of plywood on the back, even though it faces the wall and nobody will see it. You’ll know it’s there, so you’re going to use a beautiful piece of wood on the back. For you to sleep well at night, the aesthetic, the quality, has to be carried all the way through.”

——-

“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it.”

——-

“Your time is limited, don’t waste it living someone else’s life. Don’t be trapped by dogma, which is living the result of other people’s thinking. Don’t let the noise of other opinions drown your own inner voice. And most important, have the courage to follow your heart and intuition, they somehow already know what you truly want to become. Everything else is secondary.”

Day 136: Amy’s Baking Company – A Lesson in Criticism

Ever seen a full-fledged self-inflicted meltdown?  If you’d like, spend 20 minutes to watch the second half of Kitchen Nightmares from last week.  Without a doubt, you’ll get a shock.

If you don’t have 20 minutes (regretfully, because this is almost must-watch TV), I’ll distill it in concise bullet points:

  • Gordon Ramsey, chef and TV personality, was brought in to Amy’s Baking Company to help save a failing restaurant.
  • The owners, Sammy and Amy – but most specifically head chef Amy- appear to be the most stubborn and pig-headed people you will come across between here and Timbuktu.
  • When Ramsey tried to help, she refused it, threw a fit, then another fit followed by another and another…
  • She lied to customers, fired a waitress for asking which table food was supposed to go to, and refused to listen to constructive criticism about her food.
  • Ultimately, Ramsey walked out of a restaurant for the first time in the show’s history (almost 100 episodes), refusing to help.

So why bring up a TV show?

Well, to be perfectly honest, because it’s a beautiful lesson in self-delusion.  Amy deflected every single piece of criticism leveled at her by blaming others, attempting to turn the tables, and acting offended.  According to the show, she and her husband have fired more than 100 employees in the last year alone.  Judging by her actions (and his) on camera, I wouldn’t doubt that the figure is pretty close to accurate.

Furthermore, Amy and Sammy took to the glorious interwebz to begin to attack everyone who commented on the show and their portrayal, via Facebook, Yelp, Reddit and Twitter.  The posts are clearly the work of someone who believes themselves to be infallible, complete with putdowns, threats and name-calling.  Judging by what I saw on the show, it’s not a stretch to believe who is behind the posts (hint: I think there is an A, M and a Y in the name).  And finally, to top the entire thing off, the couple tried to spin everything that occurred in the last 6 days as being the work of a hacker.  Interestingly, their responses after the hack claim bear striking similarities to those that are the work of the supposed hacker.

Once again…why bring this up?  Sometimes we can’t be told how we should handle a situation, we have to be shown how not to handle a situation.  In this case, the situation warranted constructive criticism.  Amy’s dishes were subpar, thus her restaurant was failing.  Overlay your own personal experience with a difficult situation.  Do you react the same way?  Do you deflect blame?  Do you make excuses?  Do you refuse to listen to someone who is trying to help you?

Lord knows I’ve done all three.  I’m the last person to tell you how you need to react.  I’ve had moments in my personal life and moments in my professional life where I lashed out because I felt hurt over a failure.  Part damaged pride, part guilt for failure, but it was all my reaction.  I’ve had to learn the hard way to admit when I am wrong, and I still don’t do it all the time.

That is perhaps our biggest failure as a species.  Our failure to admit when we are wrong.  We come up with all sorts of excuses.  We blame others.  We scapegoat.  We lash back in anger.  And ultimately, we fail.  If we could learn to listen to criticism with an open ear in the first place, and do so without allowing our feelings to get hurt, we could avoid so much prolonged pain and suffering.

It remains to be seen how Amy’s Baking Company fares.  My gut tells me this one will go down in flames.  There will be more people actively seeking to bring the restaurant down than there will be loyal customers.  Call it public schadenfreude, call it mass retribution, call it whatever you want.  The failure to grasp social media will ultimately be Amy and Sammy’s private waterloo, ending a losing campaign that began with a food blogger’s poor review in 2010.

The lesson for you and me:  handle the critics gracefully.  You never know when America will be watching.

A Brief Update

I’ve had the kids by myself the last couple of days, so time alone to blog is non-existent.  However, I did get this website up and running, so I just want to share it briefly.  Aside from running, starting a new book, karate, cooking and caring for the rugrats, I haven’t done much in the last 48 hours.

Here’s the new site, for the litter of puppies we’re trying to sell…

caiaspuppies.wordpress.com

 

Day 72: Unexpected Adversity

The next few days will be some very short posts.  It seems I get to add “Emergency Basement Remodel Technician” to my list of skills for 2013.

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Yeah.  Water damage.  Unsmiley face.

So, as you can see, we had water leak into the basement in the rains and snow melt we’ve experienced.  A lot of water.  I had to rip up half of the basement, and we’ve got contractors coming out tomorrow to look over the exterior of the house.

Adversity.  She rears her head when you least expect it.  I could be upset that I have to do this, or I can look at it as a challenge to strengthen my skills.

I think I’ll take the strength.

resolve

giveall